At Smackys, we aim to provide a smooth shopping experience. Please read our refund and cancellation policy carefully.

1. Order Cancellation

• Orders can be cancelled within 12–24 hours of placing the order
  
• Once the order is shipped, cancellation is not allowed
  

2. Refund Eligibility

Refunds are applicable only in the following cases:

• Product received is damaged or defective
  
• Wrong product delivered
  
• Order not delivered
  

3. Refund Process

• To request a refund, contact us within 48 hours of delivery
  
• Share order details and proof (images/videos if required)
  
• Approved refunds will be processed within 5–7 business days
  

4. Non-Refundable Cases

• Change of mind after delivery
  
• Minor color or design variations
  
• Delay caused by courier services
  

5. Mode of Refund

Refunds will be credited to the original payment method or bank account.

6. Contact Information

Email: roastyfoods@gmail.com